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Shipping & Returns

FREE DELIVERY TO MAINLAND UK

Please note Minimum Order Value is £10 (ex-VAT)

DELIVERY
Please make sure you provide a full delivery address including postcode, the name of the recipient and a contact telephone number. Deliveries may need to be signed for.

Standard FREE delivery to England, Wales and Scottish Lowlands takes up to 5 days.

Delivery prices to other areas is determined by the total order weight. This will be shown with the shipping details during checkout. This includes Scottish Highlands & Islands, Northern Ireland, IoM, and Channel Islands, Isle of Wight, and Isles of Scilly, as well as EU, Europe, North America, Rest of the World.

For orders with a total weight of over 30kg please contact AR Peachment Ltd via email at info@peachment.co.uk or by phone on +44(0)1603 714077 for a quotation.

For countries in the EU with a VAT number: To avoid paying VAT, please provide us with your VAT Number. Please add this in the Comments field when you place your order. Many thanks.

RETURNS
Please email info@peachment.co.uk and let us know about the problem. We will assist you with any query you may have.

HOW TO RETURN GOODS
Please email info@peachment.co.uk and let us know about the problem. We will assist you with any query you may have.
If the goods were refused due to damage in transit or signed for as “DAMAGED UNCHECKED”, the cost of return should be borne by the courier company. Otherwise, the cost of the return will be borne by the customer and the goods will be repaired or replaced (in extreme circumstances) should the “reason for return” be found valid. Peachment Online will not refund goods (for business to business transactions) that are: a) undamaged and in good working order b) repairable c) custom made, i.e. personalized d) in the possession of the customer for more than 5 working days without informing Peachment Online. In all cases Peachment Online reserve the right to repair or replace goods over refunding monies.
Should the goods be rejected purely under the distance selling regulations (applies to consumer purchases only) then delivery costs and financial costs (e.g. credit card charges) incurred by Peachment Online will be borne by the consumer. Refunds in these cases will be refunded upon the receipt of written confirmation of cancellation from the consumer.
The address for any returns will be given by Peachment Online and may be different in each case.
Once clearance has been given by Peachment Online, please package securely and dispatch to the above address.
This returns policy does not affect your statutory rights.

DAMAGED GOODS
In the unlikely events of goods being received damaged in transit, please ensure sign for the goods as "damaged" or "unchecked".

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